Terms and Conditions

Expedition IQ

Client/Travel Advisor Agreement

1. Agreement Overview

This Travel Advisor Agreement is entered into between Taylor Made Travel and [Client’s Full Name(s)] (“Client”). The purpose of this Agreement is to outline the terms and conditions under which the Advisor will provide travel planning and booking services to the Client, and to limit the liability of the Advisor for matters outside their direct control.

2. Scope of Services

The Advisor agrees to assist the Client in planning, organizing, and booking travel arrangements, which may include:

• Destination Research: Providing recommendations and information about potential travel destinations.

• Itinerary Planning: Developing a personalized travel itinerary based on the Client’s preferences.

• Booking Services: Arranging transportation, accommodations, tours, and other travel-related services.

• Travel Documentation: Assisting with obtaining travel documents (e.g., visas) where applicable.

• Travel Support: Providing guidance and support before and during the trip.

3. Role of the Advisor

• The Advisor acts as an intermediary between the Client and various travel service providers (collectively “Vendors”), including but not limited to airlines, hotels, tour operators, car rental agencies, and insurance companies.

• The Advisor does not own, operate, or control any of the Vendors and therefore is not responsible for the performance, actions, or omissions of these Vendors.

4. Limitation of Liability

• Vendor Responsibility: The Client acknowledges that the Advisor is not liable for any injuries, losses, damages, delays, or cancellations caused by the actions, negligence, or omissions of any Vendor. This includes but is not limited to issues such as flight cancellations, hotel overbookings, tour cancellations, or changes in itineraries by the Vendor.

• Force Majeure: The Advisor is not liable for any loss, damage, or inconvenience caused by events beyond their control, including but not limited to natural disasters, acts of terrorism, pandemics, governmental restrictions, strikes, or other force majeure events.

• Client’s Responsibilities: The Client is responsible for ensuring that all personal information provided to the Advisor is accurate and that they comply with all requirements of the Vendors, including visa, passport, and health requirements. The Client is also responsible for securing adequate travel insurance.

5. Payment and Fees

• Service Fees: The Advisor may charge service fees for the planning and booking services provided. These fees will be outlined in advance and agreed upon by the Client.

• Vendor Payments: The Client is responsible for making all payments directly to the Vendors, unless otherwise agreed upon in writing. The Advisor will inform the Client of the payment schedules and due dates required by the Vendors.

• Refunds and Cancellations: The Client acknowledges that refunds and cancellations are subject to the terms and conditions of the respective Vendors. The Advisor will assist the Client in processing any claims, but is not responsible for securing refunds or compensations from the Vendors.

6. Travel Insurance

• The Advisor strongly recommends that the Client purchase travel insurance to protect against unforeseen circumstances, including trip cancellations, medical emergencies, and lost luggage.

• The Advisor can provide information and recommendations for travel insurance providers, but it is ultimately the Client’s responsibility to secure and understand their insurance coverage.

7. Dispute Resolution

• Vendor Disputes: The Client agrees to address any disputes or claims regarding services provided by a Vendor directly with that Vendor. The Advisor will offer assistance in communicating with the Vendor, but will not be held liable for the resolution of such disputes.

• Advisory Services Disputes: Any disputes arising directly between the Client and the Advisor shall be resolved through good faith negotiation. If a resolution cannot be reached, the parties agree to submit the dispute to mediation before resorting to litigation.

8. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

9. Acceptance of Terms

By clicking on this link, the  Client acknowledges that they have read, understood, and agreed to the terms and conditions of this Agreement, and that they release the Advisor from liability for any issues related to Vendor performance or other matters outside the Advisor’s control.